topic Re: FPGA Compile Cloud Service connection error in LabVIEW

FPGA Compile Cloud Service connection error

HettmannAlex — Fri, 24 Jun 2016 09:17:34 GMT

Hello!

I have been using the LabvVIEW FPGA development module for a while, but I have always been compiling my applications on my local development pc. As my codes are getting more and more complex I have decided to try the Compile Cloud Service to shorten my compilation times. I've created an 90 day evaluation account on ni.com/trycompilecloud. On the compile server dialog at the beginning of compilation I chose "Connect to LabVIEW FPGA Compile Cloud Service" option, but after trying to proceed the following error message appears: "An error occured attempting to connect to this compile server". In "Configure..." dialog I use my email address as my username. I have attached a picture of the whole error message. Could you please help me, how to connect to the compile cloud with my evaluation account?

Thank you,
Alex Hettmann

Re: FPGA Compile Cloud Service connection error

natasftw — Fri, 24 Jun 2016 14:30:09 GMT

Your username isn't worth worrying about just yet. You're not connecting to the server to have it check your credentials. Do you have any firewalls running that could prevent the connection?

Re: FPGA Compile Cloud Service connection error

HettmannAlex — Mon, 27 Jun 2016 06:48:49 GMT

It is possible that my company proxy prevents the connection. Do we know what ports are used by the connection?

Re: FPGA Compile Cloud Service connection error

dan_u — Mon, 27 Jun 2016 07:30:11 GMT

See the following threads for more information. It seems it is not straightforward to use the cloud compile service through a proxy.

https://forums.ni.com/t5/LabVIEW/LabVIEW-FPGA-Cloud-Compiler-Ports/m-p/3149458

http://forums.ni.com/t5/LabVIEW/FPGA-cloud-service-behind-proxy-firewall/td-p/3102267

Re: FPGA Compile Cloud Service connection error

stockson — Wed, 29 Jun 2016 13:02:37 GMT

Hi, the port is 3580.

Re: FPGA Compile Cloud Service connection error

HettmannAlex — Wed, 29 Jun 2016 19:42:54 GMT

Thank you guys! I will try to convince the local IT to open these ports for me.

Re: FPGA Compile Cloud Service connection error

yledieu — Fri, 08 Jul 2016 13:24:14 GMT

Hi,

I had the same problem and i was told by my IT that it's because Labview try to connect directly to the internet, and it is not possible to configure Labview to connect through a proxy.

So i solved the problem by using a "proxifier" software, which force communications to/from Labview (or any other software) to pass through the proxy.

The proxifier i used is Widecap.

Re: FPGA Compile Cloud Service connection error

HettmannAlex — Fri, 08 Jul 2016 14:21:20 GMT

Sounds good! I will definitely try this. Thank you!