topic Re: General protection fault when using Windows Creators Update in LabWindows/CVI

General protection fault when using Windows Creators Update

crazyfwed — Mon, 24 Apr 2017 10:33:19 GMT

Hello,

I've just migrated to Creators Update, and any application fails when exiting with a "General protection fault" message.

I'm using CVI 2015 SP1f1 and I confirmed the issue on different computers using NI sample projects.

Has anyone an idea on how to solve/avoid this issue ?

Regards.

Re : General protection fault when using Windows Creators Update

@lain29 — Tue, 25 Apr 2017 13:25:51 GMT

Hello,

I have the same problem. The CVI applications works fine but they exit with a "General protection fault" message.

There's no problem with an "old" Windows version.

Regards

Re: General protection fault when using Windows Creators Update

WireWeaver — Wed, 26 Apr 2017 15:37:02 GMT

How exactly did you reproduce this? I'm trying to cause it so I can look into it.

I'm using windows build 15063 and a fresh install of CVI 2015 SP1 f1, but see no errors on shutdown of built examples.

What order did the install happen? Was CVI already installed when the creators update was pushed?
What examples are you using to confirm the issue?

Thanks,

Trent

National Instruments

Re: General protection fault when using Windows Creators Update

@lain29 — Thu, 27 Apr 2017 07:20:49 GMT

The PC is a new one, freshly updated with the last version of windows 10.

CVI was not already installed when the creators update was pushed. I use a distribution kit for installing my application.

This application works fine but crashed on shutdown.

I tried with another applications and the same problem appears. All these applications works fine with an earlier windows version.

Regards,

Alain

Re: General protection fault when using Windows Creators Update

crazyfwed — Thu, 27 Apr 2017 08:14:59 GMT

Hello,

On my computer:

- CVI 2013 (base) was installed at the time of Windows 7.

- Windows 7 was migrated to Windows 10 on July 2016.

- CVI 2013 has been migrated to CVI 2015 shortly after.

- RTE updated to 2015 SP1 f1

- Windows 10 Anniversary Update has been skipped, and Creators Update was done few days ago.

I'm not sure all this information is relevant, but who knows...

Re: General protection fault when using Windows Creators Update

crazyfwed — Thu, 27 Apr 2017 08:18:47 GMT

I forgot to mention that I have used "CVI2015/samples/rs232/serial.prj" but I guess any other project is triggering the bug on my computer.

Re: General protection fault when using Windows Creators Update

@lain29 — Thu, 27 Apr 2017 09:06:44 GMT

Yes, I confirm. Same problem with a simple "hello world" program !

Alain

Re: General protection fault when using Windows Creators Update

Ian.W — Thu, 27 Apr 2017 14:02:16 GMT

Could this be a case those who skipped the Anniversary Update discovering this issue?

Re: General protection fault when using Windows Creators Update

WireWeaver — Mon, 18 Nov 2024 17:53:40 GMT

Alain,

Are you positive that you're including the 2015 SP1 f1 runtime with your distribution? There were two f1 patches for CVI 2015 SP1, runtime and ADE - you need the runtime one.

You will get a crash on shutdown in Windows 10 with the non-patched runtime. So far I still haven't found any issues with the patched version on this newer windows update.

Thanks,

Trent

Re: General protection fault when using Windows Creators Update

@lain29 — Thu, 27 Apr 2017 15:33:35 GMT

Trent,

I'm confused. I hadn't installed the f1 runtime patche. I did it when I saw the Ian W message and it works fine now !

Thank you very much.

Alain

Re: General protection fault when using Windows Creators Update

crazyfwed — Thu, 27 Apr 2017 16:11:08 GMT

I also installed the f1 patch, and the problem is gone.

Sorry for my message, I thougth the IT guys installed the f1 patch on all computers, but it looks like they only did it on computers with "Anniversary Update".