Hello Mindstorm
I found an entry in the knowledge base that can be of use in your situation. I have attanched its content below for your convenience. I have also attached a WORD document that could be useful. Please let me know if this does not solve your problem.
Problem:
What causes error 9326 when I open the DMM or other tools with in the NI ELVIS software? How do I check the EEPROM values of an NI ELVIS unit through software?
Solution :
Error 9326 is the result of an empty EEPROM or out of range values stored on the NI ELVIS unit. When you open the DMM or other tools with NI ELVIS, if the EEPROM is blank, then the initial ranges are set to NaN. The values of NaN cause this error. NI ELVIS units leave National Instruments with valid EEPROM values, and it is unlikely that a customer could or would try to alter them on the hardware. However, in unusual circumstances, here is the procedure to verify the EEPROM values on an NI ELVIS unit.
Note: Once EEPROM values are loaded into NI ELVIS software, the hardware is not asked to supply values again until the next time LabVIEW and NI ELVIS software initialize. For this reason, if you are testing multiple NI ELVIS units, please restart the software before connecting a separate NI ELVIS unit to your DAQ board for testing.
If you receive the previous error then it is necessary to check the EEPROM values on your NI ELVIS unit and verify that they are not returning NaN (not a number).
To Verify the EEPROM Values on NI-ELVIS
See Attached document Verifying Calibration on NI ELVIS.
OR
Open a Blank VI in LabVIEW
From Functions palette, place NI ELVIS DMM Initialize.vi on the Block Diagram NI-ELVIS and LabVIEW must be installed.
Functions>>Instrument I/O Instrument Drivers>>NI ELVIS>>Digital Multimeter>>NI ELVIS DMM Initialize.vi1.
Double click on NI ELVIS DMM - Initialize.vi on the Block Diagram and the Front panel will appear.
From the Menu in NI ELVIS DMM Initialize.vi Select Browse>>Show VI Hierarchy.
From the VI Hierarchy select ELVIS GLBL DMM.vi
Then with the ELVIS GLBL DMM.vi visible run the top level Initialize VI.
After running the NI ELVIS DMM Initialize.vi the ELVIS GLBL DMM.vi will display the EEPROM settings on your NI-ELVIS unit. If values appear as shown above with NaN (not a number) listed then the values on your EEPROM have been erased.
Note: The Phase Delay will appear with NaN. This alone does not mean the EEPROM is bad. (see screenshot below for a good EEPROM)
The next step is to contact an Application Engineer at National Instruments. Please take a screen shot of the ELVIS GLBL DMM.vi
Serges Lemo
Applications Engineer
National Instruments
