CAN card "lost" in NI-MAX

[norski]

At a one of our customers, where we have several test systems installed, the PCI-CAN cards “disappear” from the NI-MAX at random time on several different test systems. The PCs are HP desktops, running Windows XP Pro SP2. The PC also has a PCI-6023 installed, but the drivers for that card are OK. The CAN card can still be found in the Windows Device manager, but are gone from NI-MAX. After reinstalling the CAN drivers, the CAN cards can work fine for several days or weeks.

Does anyone know a solution for this problem?

Gus Skiaker

[DirkW]

Hi Gus,

Can you tell us which NI CAN driver version you are using? Did you try updating to the newest version 2.3.3?

Does your PC run with NTFS or FAT file system? Have all operators admin rights?

DirkW