Getting Error "The Test Panel cannot run since no CAN ports are available"

[CAN HELP]

Spoiler

I have the NI USB-8473 high speek CAN plugged into my computer and when running the test panel in MAX get the error "The TestPanel cannot run since no CAN ports are available.  Be sure to have at least one NI CAN card inserted into your computer".  I am afraid the module is not working correctly.  The module passes the self-test in MAX and the USB light on the unit lights up in yellow when plugged in.  Why am I getting an error as if I don't have a CAN device connected?

Thanks,

[JordanG]

The test panels use the channel API and the NI-USB 8473 supports the frame API. You can use the channel API with your CAN device by downloading the CAN Frame to Channel Conversion Library to convert frame to channel information.

How to use the NI-CAN Channel API with USB-CAN Hardware?

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000004AgKSAU&l=en-US

Jordan

How to use the NI-CAN Channel API with USB-CAN Hardware?