10-24-2013 08:01 AM
I have 2x NI-9862 CAN cards in a win7 64 bits computer.
I have a recurring problem : every now and then they return this error message when trying to use them
NI-XNET: (Hex 0xBFF63001) An internal error occurred in the NI-XNET driver. Please contact National Instruments and provide the information from the file %ALLUSERSPROFILE%\Application Data\National Instruments\NI-XNET\niXntErr.log’ (Windows XP file location). On Windows Vista or Windows 7, the file can be found at %ProgramData%\National Instruments\NI-XNET\niXntErr.log. Please note that this location may be hidden on your computer.
Here is the contents of this file :
Current Row: 0070 Max Num Rows: 001000
(1000) - Log Options: (Internal Errors, User Errors, Internal Warnings, User Warnings)
Date and Time Format YYYY-MM-DD HH:MM:SS (24-hour time)
Row Date and Time Severity Type Component File Line Code (hex) Info (hex)
------------------------------------------------------------------------------------------------------------------------------
0001 2013-10-07 09:53:53 Error System Service 1 203 1239 0xffff3988 0x84cbc4d7
0002 2013-10-07 09:54:04 Error System Service 1 203 1239 0xffff3988 0x84cbc4d7
0003 2013-10-07 09:56:15 Error System Service 1 203 1239 0xffff3988 0x84cbc4d7
0004 2013-10-10 11:45:59 Error System Service 1 2 826 0xffff34ca 0x8402c33a
0005 2013-10-10 11:45:59 Error System Service 1 2 826 0xffff34ca 0x8402c33a
0006 2013-10-10 11:46:00 Error System Service 1 2 826 0xffff34ca 0x8402c33a
0007 2013-10-10 11:46:00 Error System Service 1 2 826 0xffff34ca 0x8402c33a
0008 2013-10-17 11:02:02 Error Internal 1 100 172 0x00000001 0x846480ac
0009 2013-10-18 11:54:05 Error Internal 1 100 172 0x00000001 0x846480ac
0010 2013-10-18 11:55:06 Error Internal 1 100 172 0x00000001 0x846480ac
0011 2013-10-18 12:02:46 Error Internal 1 100 172 0x00000001 0x846480ac
0012 2013-10-18 12:10:31 Error Internal 1 100 172 0x00000001 0x846480ac
0013 2013-10-18 14:27:17 Error Internal 1 100 172 0x00000001 0x846480ac
0014 2013-10-18 14:40:50 Error Internal 1 100 172 0x00000001 0x846480ac
0015 2013-10-21 14:06:02 Error Internal 1 100 172 0x00000001 0x846480ac
0016 2013-10-21 14:07:31 Error Internal 1 100 172 0x00000001 0x846480ac
0017 2013-10-21 14:27:40 Error Internal 1 100 172 0x00000001 0x846480ac
0018 2013-10-21 14:27:50 Error Internal 1 100 172 0x00000001 0x846480ac
0019 2013-10-21 14:29:49 Error Internal 1 100 172 0x00000001 0x846480ac
0020 2013-10-21 14:29:49 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0021 2013-10-21 14:30:20 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0022 2013-10-21 14:30:20 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0023 2013-10-21 14:30:20 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0024 2013-10-21 14:31:07 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0025 2013-10-21 14:31:07 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0026 2013-10-21 14:31:07 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0027 2013-10-21 14:31:07 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0028 2013-10-21 14:31:07 Error System Service 1 203 1239 0xffff3c4b 0x84cbc4d7
0029 2013-10-23 11:48:39 Error Internal 1 100 172 0x00000001 0x846480ac
0030 2013-10-23 11:49:54 Error Internal 1 100 172 0x00000001 0x846480ac
0031 2013-10-23 11:51:09 Error Internal 1 100 172 0x00000001 0x846480ac
0032 2013-10-23 11:52:24 Error Internal 1 100 172 0x00000001 0x846480ac
0033 2013-10-23 11:53:40 Error Internal 1 100 172 0x00000001 0x846480ac
0034 2013-10-23 11:54:55 Error Internal 1 100 172 0x00000001 0x846480ac
0035 2013-10-23 11:56:10 Error Internal 1 100 172 0x00000001 0x846480ac
0036 2013-10-23 11:57:25 Error Internal 1 100 172 0x00000001 0x846480ac
0037 2013-10-23 11:58:40 Error Internal 1 100 172 0x00000001 0x846480ac
0038 2013-10-23 11:59:55 Error Internal 1 100 172 0x00000001 0x846480ac
0039 2013-10-23 15:42:21 Error Internal 1 100 172 0x00000001 0x846480ac
0040 2013-10-23 15:52:32 Error Internal 1 100 172 0x00000001 0x846480ac
0041 2013-10-23 15:53:00 Error Internal 1 100 172 0x00000001 0x846480ac
0042 2013-10-23 15:53:53 Error Internal 1 100 172 0x00000001 0x846480ac
0043 2013-10-23 15:54:34 Error Internal 1 100 172 0x00000001 0x846480ac
0044 2013-10-23 15:54:55 Error Internal 1 100 172 0x00000001 0x846480ac
0045 2013-10-24 14:04:23 Error Internal 1 100 172 0x00000001 0x846480ac
0046 2013-10-24 14:05:38 Error Internal 1 100 172 0x00000001 0x846480ac
0047 2013-10-24 14:06:53 Error Internal 1 100 172 0x00000001 0x846480ac
0048 2013-10-24 14:08:09 Error Internal 1 100 172 0x00000001 0x846480ac
0049 2013-10-24 14:09:03 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0050 2013-10-24 14:09:17 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0051 2013-10-24 14:09:41 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0052 2013-10-24 14:10:15 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0053 2013-10-24 14:10:49 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0054 2013-10-24 14:11:23 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0055 2013-10-24 14:11:57 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0056 2013-10-24 14:12:31 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0057 2013-10-24 14:13:05 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0058 2013-10-24 14:13:39 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0059 2013-10-24 14:14:13 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0060 2013-10-24 14:14:47 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0061 2013-10-24 14:15:21 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0062 2013-10-24 14:15:55 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0063 2013-10-24 14:16:29 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0064 2013-10-24 14:17:03 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0065 2013-10-24 14:17:38 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0066 2013-10-24 14:18:12 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0067 2013-10-24 14:18:46 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0068 2013-10-24 14:19:20 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0069 2013-10-24 14:38:47 Error System Service 1 203 402 0xffff3b50 0x84cbc192
0070 2013-10-24 14:38:58 Error Internal 1 100 172 0x00000001 0x846480ac
When I go into NI Measurement and Automation Explorer, and try a slef test on the CAN cards, the result is that the firmware in the card does not match the current NIXNet version and asks me to update.
I have already updated the cards once, but now the problem has occured once again.
Any ideas how to solve this ?
Thanks
10-25-2013 08:04 AM - edited 10-25-2013 08:04 AM
This is a duplicate thread of http://forums.ni.com/t5/Automotive-and-Embedded-Networks/untimely-firmware-downgrade-of-NI9862-cards...
I suggest we discuss the issue in the other thread.