How to connect a NI-9361 counter input module with a NI-9171 USB cDAQ ?

[AlexEnsam]

Hello,

I don't manage to connect my NI-9361 counter input module with a NI-9171 USB cDAQ.

I've updated all the NI-DAQmx drivers to the 18.0 version.

Thank you,

[Eloise]

Hello,

As I can see on the screeshot, there is an issue to detect the hardware in MAX ?

Have you try to connect the cDAQ-9171 on another USB port ? 

The DAQmx version is good.

Could you add a screenshot when you select the cDAQ-9171 on MAX to see what is the message at the right of the window ?

Have a good day

[AlexEnsam]

Hello,

Yes, I tried all the USB port of my computer.

I attached the screenshot.

Have a nice day,

[Eloise]

Thanks for your reply.

Could you try the steps on this KB :

Can't Find DAQ Device or Module in LabVIEW And/Or Measurement & Automation Explorer (MAX)

Regards,

[AlexEnsam]

Hi Eloise,

Thank you for your answer.

I tried all the steps, but I don't manage to force the driver on my computer, even selecting the file directory where NI installs the drivers. I Attached screenshot.

Regards,

[Eloise]

Hello,

Could you test the cDAQ-9171 on another computer ?

Could you change the USB cable ?

Have you another NI Hardware USB to test on your computer ?

Have you USB 3.0 port ?

Device Manager Not Recognizing USB DAQ Device When Connected Through USB 3.0

have a good day