dasylab runtime: unknown module

[Hilby]

Hallo!

I need help with my Dasylab. I Use Dasylab on Win 7 and Win XP. The full version works fine.

Now we have an Runtime version for our customer. When I try to open the prebuild worksheet I get an errormessage that there are unknown moules in the sheet. That modules are circular buffer, writing and reading global variables.

I can only open the sheet, but it is not possible to run the sheet.

Can anyone help?

Thanks a lot and have a nice day.

Dominik Hilbrich

[CJ_Butler__DASYLab_Pro]

Hi,

You will need to contact your DASYLab reseller directly to resolve this. The DASYLab Runtime needs to be correctly configured to include the additional modules from the AddOn Signal Analysis toolkit. These features are included in DASYLab Pro, but might have been purchased as an add-on.

In the US, we make the DASYLab Runtime code to include all DASYLab Pro features, but if you purchased it through a reseller outside of the US, you might have received a Runtime that was configured differently - it depends on the reseller.

If you want to private message your DASYLab serial number to me, I can look it up. Don't post it here - use the private message feature. 

[Hilby · Accepted solution]

Hello cj,

thanks for your response!

I found the solution to my problem, I had installed the test version. After deinstalling the test version there was data which was not removed. After removing this data manualy I did not have the problems any longer.

Thanks and have a nice day!

Hilby