Access violation for pdf export?

[Junwei You]

Today I tried to export report(TDR format) to pdf file, I met the warning: Run time error,access violation(See attachment).

What's wrong for diadem software?

Nothing changed for my computer, and I have only one version diadem software(9.10 2260,SP2),I have use it for 2 month, no problem before.

I tried to delete the pdf printer and reinstall diadem software, still has this problelm.

Any one can help me?

[Brad_Turpin]

Hi Junwei You,

I ran your symptoms by R&D, but unfortunately none of us has any idea what is going on with your computer and DIAdem version.  Do you get this error on any other computers?

Brad Turpin
DIAdem Product Support Engineer
Naitonal Instruments

[Junwei You]

I never met this problem at other computers.

[Junwei You]

Today I tried to use pdf export, it works again,no error happens!

[Brad_Turpin]

Hi Junwei You,

That's strange, but I am glad it's working for you today.  It sounds like there is some conflict that comes and goes, possibly another application or service on that computer.  If you ever do figure out what causes this error to happen, please let us know.

Brad Turpin

DIAdem Product Support Engineer
National Instruments

[StevieZ]

Another similar issue to this occured and deleting any PostScript enabled printers seemed to fix the problem.

Regards,

Steven Zittrower

Applications Engineer

National Instruments

http://www.ni.com/support