Diadem unable to load videos's

[JTDWAB]

I am trying to sync high speed video data with recorded data from a CVS file.  The CVS file is fine but when I try and load the video the window shows "Cannot load video file".  I have gone to help which talks about codec's and verified that the codecs are present for the video I am using via gspot.  I have also verified that all the video files will play on my computer independant of diadem via windows media player.  Finally I can't even load the example videos into diadem which play fine on my computer as well.  I am running Win7x64 and Diadem 2012.

What can you suggest for getting the video to play back.

[JTDWAB]

I did finally get a codec that would work. it was straight DVD mpeg. the rest that are listed as tested do not seem to work.

Jamie

[JTDWAB]

Moving on to my next problem, I can convert to mpeg and have verified that all my fames on in the mpeg, there is a frame marker number in the corner from the high speed footage. However in Diadem the frame marker jumps by an incrament of 15 so I am loosing 14 frames of footage.  I have data at 10 micro seconds and video at 200 micro seconds. I have tried different display rates for video and regardless of the value I am only seeing every 15th frame.

thanks,

Jamie

[JL@NI]

Hello Jamie,

If you double-click on the video VIEW panel, do the properties match what is expected?

Regards,

Jeff L.

[JTDWAB]

I have tried various values for the "Frame Frequency" I think I called display rate in my prior post.  I have tried export the video at different frame rates as well as setting different frame frequency in diadem and it does not help.  Also if i show the video at 29.97 for the frame fequency it updates the frames by a factor of 15 after going through half my data (about 2 seconds worth of data). 

[JL@NI]

Hello Jamie,

The screenshot was from a generic video as was not meant to characterize the properties you should expect to see. If you load your video into the VIEW panel, then double-click it, do you see the frequency and number of frames that are expected?

Regards,

Jeff L.