Installation error DIAdem 2022, windows 10. Reinstallation.

[fwk20]

I am reinstalling DIAdem and I encouter the following problem.

An error occurred while installing a package: ni-systemlink-python-3.8 (21.5.0.49361-0+f209)

Additional error information:
The executable returned error '1' after running the custom execute command 'path='"\\?\C:\Program Files\National Instruments\Shared\Skyline\Python\3.8\python.exe"', options='-E -s -m pip install --no-cache-dir --no-index --no-warn-script-location -f "%ni-paths-NIPUBAPPDATADIR%\Skyline\Python\3.8\Packages\ni-systemlink-python-3.8" --upgrade --force-reinstall -r "%ni-paths-NIPUBAPPDATADIR%\Skyline\Python\3.8\Requirements\ni-systemlink-python-3.8.txt"''.

[RainerH]

Hi fwk20,

it is not clear to me, what is causing this error during installation. Sometimes some files are locked by other applications so that they cannot be overwritten. Have you rebooted your computer before reinstalling DIAdem. In most cases a reboot before installation fixes issues like these.

Regards

Rainer

[fwk20]

Hi Rainer, I tried rebooting and reinstalling and I still get the same error message. Frank

[fwk20 · Accepted solution]

I reformatted the PC and the installation is now okay.