TDM Excel Importer USI Exception 146

[LabBEAN]

The TDM file example that you posted worked as you expected it would.  When I go to uninstall the TDM Add-In, I get this dialog:

Is it okay to remove DAQmx ADE support?  Will the TDM add-in re-install DAQmx ADE support when I re-install the TDM add-in?  Will I break anything on the customer machine after un-installing and before re-installing?

[AndreasK]

Please do not uninstall if there is an dependency set.

What you can do is run the installer of the actual version from web.

The error looks like some dll is missing. Or it does not find depending dlls

The folder:

C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In

should contain thosde dlls:

"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\ExcelTDM.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\tdms_ebd.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\Uds.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\usiex.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\usiLoaderEbd.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\usiPluginTDM.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\uspTdms.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\xerces-c_2_8_usi.dll"
"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\dacasr.dll"

Could you please check if the customer has the following dll:

"C:\Program Files (x86)\National Instruments\Shared\USI\bin\usiex.dll"

and if so which version it is.

How was the NI software on the customer machine installed?

NI Product Installer? User created LabVIEW installer?

Sorry for all those questions but I do not find a grip

Andreas

[LabBEAN]

Excel Importer on the machine is 3.3.0.1 and was installed via the link that Brad sent me.  This was only installed after the latest released version the the web didn't work.

I see all the DLLs that you mentioned, plus:

hdf5dll.dll

stlport.5.2.dll

NI software was installed by downloading the DAQmx and LabVIEW Run-Time Engine installers for the NI site. 

Here are the usiex.dll Properties:

[AndreasK]

My first approach would be to use the 3.5.1 version of the web and hope that this version works.

http://ftp.ni.com/pub/devzone/epd/nitdmexcel_3.5.1.exe

We did some fixes related to tdms but none that would show your behavior.

---

I assume the version information you psosted belongs to

"C:\Program Files (x86)\National Instruments\Shared\TDM Excel Add-In\usiex.dll"

is there an usiEx.dll at

"C:\Program Files (x86)\National Instruments\Shared\USI\bin\usiex.dll"

and if which version does this file have.

Is there an

"C:\Program Files (x86)\National Instruments\Shared\TDMS\tdms.dll"

dll and which version does this one have?

confused greetings

Andreas