Unable to export tdr files to pdf.

[edmiles55]

I am using DIAdem 10.2 and windows XP 64 bit. When I attempt to export pdf DIAdem freezes and becomes non responsive. No error messages occur. The same thing occurs for HTML export. The file sizes are typically in the 2-3GB a piece range but the same problem occurs when trying to export a single 2d graph, I used the time speed data from the start up example. Any help with this would be great as the files are too big to be carried around on a thumb drive.
Thanks Ed

[Jervin Justin]

Hi edmiles55,

DIAdem is not officially supported on Windows XP 64 bit. This is mentioned in the DIAdem readme file under System Requirements:

Operating Systems
-----------------
- Windows 2000, Service Pack 4 or later
- Windows XP Pro, Service Pack 2 or later
- Windows Vista 32 bit
- Windows Vista 64 bit (as 32 bit application)

This might be why you are experiencing this issue. Oftentimes on an unsupported OS, a lot of the functionality will work, but not all of it.