03-01-2012
12:32 PM
- last edited on
04-10-2025
12:58 PM
by
Content Cleaner
Dear NI,
I have problem with on of my NI cards, recently purchased.
it is:
NI PCIe-6537 Digital I/O (50 MHz, 5.0/3.3/2.5 V, PCI Express)
Part Number: 779673-01 | Serial: HB3032172 |
|
Registered | |
CCA, SHELTIE, PCIE-6537
Part Number: 192203D-03L | Serial: 1677926 |
|
The card is an important IO interface used in our product. Earlier it was working fine, but now our customer noticed us about the problem.
The symptoms are:
A
My application does not start, it stalls for a while then detects the card but can not set it up. It receives error -89130.
It also displays message suggesting reseting the card.
B
I tried also with NI MAX:
It searches for about 30 sec for the card.
It finds the card.
I can not reset the card and the self test fails: Error dropped: -88705
Restarting the host PC does not helps.
Host PC is a DELL Vostro 430 (i7, 8gb)
Please reply asap what to do as our customer is currently hindered using our product.
Gergely Katona
Femtonics Ltd.
04-14-2025 04:16 AM
Hello, Gergely
For your first problem, please try the steps in the following documents:
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000PARISA4&l=en-GB
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8k8SAC&l=en-GB
For your second problem, try the possible solutions in the following document:
https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P6iKSAS&l=en-GB
Please note: when restarting your system, ensure you follow the proper shutdown sequence (power off the laptop, then the chassis).
Please let me know if any of the proposed solutions help :).
Dom