04-24-2012 03:45 PM
I just purchased a FFB USB modem, and when I try to run Comm. Manager, I get the error " One of the applications is running ( Communications manager, interface configuration utility, add interface wizard) Communication Manager cannot run unless you close the above application." When I check the task manager, no NI programs are running. How can I get your product to run?
04-24-2012 08:05 PM
Hi,
Here you need to check whether you have run one of the three:
1. Communications Manager
2. Interface Configuration Utility (Start Menu -> All Programs -> National Instruments -> NI-FBUS -> Utilities -> ...)
3. Add interface Wizard
Thanks.
-Chris
04-25-2012 09:52 AM
I can't run any of them, I get the same error message as stated in my first post
04-25-2012 09:19 PM
Hi, would you please email to fieldbus.support@ni.com for further support?
Thanks.