HSE/H1 Linking Device Not Communicating

[Jeffx]

I have a HSE/H1 linking device. It does not communicate with the
NI-FBUS Interface Configuration Utility, version 3.1. I reset it in accordance with the
manual, but it still did not work. This item is less than 1 year old and,
as such, it is covered by the warranty. Can you offer any other trouble
shooting suggestions? If not I would like to return it for repair or
replacement.

[fieldbus]

I guess your problem is that you can not find any linking device when you tried to add a HSE linking device in the Interface Configuration Utility, right?

Please make sure the LD connects a DHCP server and have a IP address, and I strongly recommend you use a 10Mbps hub(or switch) instead of 100Mbps hub.

If it still doesn't help, please send e-mail to fieldbus.support@ni.com for further support.