03-10-2020 01:58 AM
Hi,
this morning messages in this thread were posted, but soon after vanished from the thread…
Even the message counter was confused after the incident: "message 28 of 27"!
03-10-2020 08:26 AM
Hi GerdW,
The user's posts got caught in the spam quarantine. I released them. Thank you for bringing this to my attention.
03-24-2020 02:41 PM - edited 03-24-2020 02:42 PM
Hi Kristi,
again I got an error message while trying to answer a question in the forum.
Apparently the spam quarantine caught a message of a new user after I started to write my message: this is very annoying.
Can the quarantine filter be made to act faster: hide messages before someone starts to answer? (Or stop hiding once someone wants to answer?)
Stay healthy in these times…
03-24-2020 03:26 PM
Hi GerdW,
My apologies for the inconvenience. Thank you for bringing this to our attention. We are looking for ways to improve our spam system. I will add your recommendation to our plan. We appreciate your feedback to improve the community.