04-04-2016 05:45 AM
Hi,
a little while ago I got an unexpected error when trying to view my own user profile. Since then 2 weeks have passed and the error still occurs (with the exception of just now, as I was editing this post..) Does anyone have an idea, what might cause this?
Thanks for your help.
Solved! Go to Solution.
04-04-2016 09:49 AM
Hi Peter,
I see the same issue on your profile. I'm going to follow up with Lithum with this error code so we can investigate it further.
Thanks,
04-05-2016 10:50 AM
Hi Peter,
Lithium has tracked down the bug and are working to resolve it. I'll let you know when I have an update.
Sorry for the inconvenience!
04-12-2016 01:32 AM
04-12-2016 02:51 PM
Hi Peter,
This issue was caused by a very outdated autosaved draft associated with your profile. Recently, there was an autosaved drafts component added to the user profile, so this is why you started to see an error when visiting your page. I'm working with Lithium to get this draft deleted from the database (since manually deleting it causes errors), but there is no timeframe yet for when this can be done. So in the meantime, we're going to remove this component from the profile page. You will then be able to visit your profile page as expected. This change should be completed by the end of the week.
Thanks,
04-13-2016 09:14 AM
Update - Lithium has resolved this issue without us removing the Autosaved Draft component.
Peter, please let us know if you have any more issues with this.
Thanks,
04-13-2016 09:16 AM