Field Point Hardware disconnected in Remote systems M&A

[jrmsr01]

My Field Point Harware is disconnected in M&A.  Shows line with X.

Cannot talk to my Field Point Hardware, get data

How do I reconnect?????

[Claire_Reid]

hi,

What Field Point hardware do you have. How are you connecting it to your computer? Have you refreshed max or tried rebooting your fp device?