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NI DualPoint Analog Module Problems

I have been unsuccessful in making NI's 778069-08 (Analog Input) and 778070-06 (Analog Output) modules work in my FP-TB-10 bases. They physically don't plug in easily, and when they finally fit, are not seen as analog modules, in MAX - they are seen as digital!

I have ordered Grayhill 73L-IV10's and 73L-OV10's, and they fit and work perfectly, every time (and MAX sees them as analog!)

My local rep sent the modules back to Austin, and they couldn't find anything wrong with them...they are now saying there's an issue with the TB-10 bases.

I'm guessing that NI's got the modules labeled wrong, or Grayhill slid the wrong PC boards into the modules they made for NI before they epoxied them shut.

Anyone else have any experiences with this?

Mike
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I have had a similar problem on several bases. NI Rep says they will be discontinuing new sales, but contine to support dual channel bases. I eventually can make the module get recognized by tweeking the insertion a certain way. I hope I never have to replace the modules.
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Greg,

Never heard that from my NI Rep!

We've been screwing with these things for over six months! Finally got the IV-10's to work in a Series "E" TB-10 base, but the OV-10's are still DOA...and they still don't plug in easily!

And like I said in my last post, the Grayhill's work EVERY time!

Mike
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Hello,

The following Knowlegde base should help you out troubleshooing your problems with the TB-10:

My TB-10 Dual Channel Modules Are Not Being Detected

Please let me know if this helped.

Thanks,

LA
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LA,

Thanks for the response.

The NI brand modules don't seam to fit into the TB-10 bases very good. But even when they fit, until I got an "E" Rev base, the inputs never worked...the outputs don't even work in the "E" base. And I've got 10 bases in 5 FP systems, both "C" & "D" Rev.

My rep played with them (I've got a couple dozen of them) for several hours here, sent them back to Austin, and they sent back replacements, and my rep played with them some more..still no luck.

All the while, if I use a Grayhill equivalent, it "pops" right into the base and works EVERY time. The only physical difference I see between the NI and Grayhill module is the color of the plastic...the Grayhill is a lighter shade of grey...maybe made in a different plant from the NI's?

Mike
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Hello,

In general it is important to remember that the ready light will flash when the TB-10 reboots meaning it has found a new dual channel module. If doesn’t flash when you hot plug a dual channel module then you either plugged in the same type into the same slot or it didn’t detect the change. When you are in MAX hot plugging dual channel modules always remember to refresh the TB-10 screen and choose to use the device settings if there is a difference between the file and the device. This means that the file stored on the host computer, which contains information about which modules are where, does not match what the actual hardware is saying. You almost always want to go with what the hardware is saying in this situation.

Please make sure you are following these steps.

Regards,

LA
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Just wanted to add my experiences for the benefit of others. I had a similar problem in that only the 1st of the 6 dual channel modules I plugged into a TB-10 appeared in MAX. I thought that the TB-10 was bad because I switched modules between position 1 and 4 and detected the other module in position 1. This led me to believe that only position 1 was working on the TB-10. However I messed around a little more and found that it was a matter of getting the modules plugged in "just right". This may be a recent problem with the TB-10s in terms of being made to the correct tolerance since I didn't have this problem last year. I found that the module may appear to snap into place, but not actually be connected. The litmus test for determining if it was in fact connected was to wiggle the module back and forth a little. If it was very rigid, it was in fact connected. If it gave at all, it was not connected. It's very deceptive at first since it snaps in and looks like a correct fit. Try pulling it out and plugging it in again (maybe several times) until you feel a very rigid connection. Then it should be detected.
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Like Chris , I also Just wanted to add my experiences for the benefit of others.
I had a similar problem, and desolved it exactly like Cheris.
But I still have an Undissolve issue with FP-AI-V100m dualpoint in FP-2015 system.

My system works 24/365 (non-stop), somtime for monthes with no problems. Then I find that the FP-2015 is not working, and all it's leds are off, although the power supplay is OK (24vdc). After a power reset the system will continue working fine for some days/hours, but then it will fell down again, and so on..
I replaced the TB-10 (type D), the FP-2015, the Power supplay, but the issue have not "stop" until I replaced the PF-AI-V100m. Not really stop, but give me some more monthes of silence.
I test the voltage of the Oxygen sensor (only 1 is connected to that DualPoint), and it is in the range ot 0-100mv.
I replaced the FP-AI-V100m already twice, the "bad" DualPoint caused the same problem when it is connected to a different Controler.
I have a second system, with a same configuration, and have no problems their ..
After more than a year of problems, reading also other's problems in this forum,
I'm changing sensors and TB-10 to FP-AI-110, with a hope that it will be more stable.
My configuration is:
FP-2015, TB-10 (FP-RTD-PT100 in slot 1, FP-AI-v100m in slot 2), FP-DI-301, FP-DO-420 *2 modules.
I use 2 24vdc power suppliers, each with 2 separate V.out for the different modules.

___________________
Try to take over the world!
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