The "Format Disk" option does'nt appear on my cFP-2020 controller option

[Phil Neron]

Hi

In my network, I have three controllers cFP-2020. I want to format one of them. But,  I does'nt see the option "Format Disk" on this cFP-2020 controller.

When I try with the two other, I see the option "Format Disk".

Normaly, I does'nt have problem for this operation. It's the first time the option does'nt appear on the menu.

I don't know what I can do for format my disk

Thanks

[Otis]

Hi Phil,

Take a look at this KnowledgeBase and they should help you out.  If not, let me know and we'll see what else can be done:

How Do I Format Controller Disks and Reinstall the Software?

Regards,