cFP-2110 will only boot into safe mode + communication error?

[Paul@BSH]

Hello all,

I have a new cFP-2110 and I'm trying to configure it. I'm using Realtime 8.0, Fieldpoint drivers 5.1.2 on WIndows XP. My host computer versions match the FP controller software version and the safe-mode dip switch is in the 'off' position.

I even re-formatted the controller memory (like someone suggested in a different thread) but I keep getting the same thing: Connected - Safe Mode (Improper Installation)

Attached is a screen shot of the error I get when I try to 'find devices.' I have a good ethernet connection (although I have a yellow blinking LED on the RJ45 of the controller but not the green). I know this because I can reboot the controller from the host - It just always reboots into safe-mode. Does anybody have any suggestions for me? 

Thanks - Paul

[Paul@BSH]

Can anyone tell me what the basic software is needed on the controller just to configure it? Is it just Real-Time and the FP device drivers?

[Paul@BSH]

I finally found the problem and thought I'd share in case anyone else has similar issues:

In troubleshooting I wanted to eliminate network communication errors so I decided to connect directly to my host PC. I got a crossover ethernet cable and connected straight to my host PC's ethernet card. I had to log in as administrator on the host in order to change it's IP address to a static address. Then I re-formatted the FP controller, re-assigned it's IP and finally re-installed the RT and FP drivers. Finally - I had a normal connection!

This made me wonder if it was being directly connected to the host or being logged in as an administrator that was the fix. So I went to a second host PC, logged in as administrator (leaving it as a normal network connection), reformatted my second controller and re-installed the software - and hot damn - it worked!

Moral of this story is - be logged in as admin. before attempting to install any software...