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cFP-2220 only boots into safe mode

We have a cFP-2220 that recently will only boot into safe mode. We've tried, to no avail:

  • Uninstalling and reinstalling all software using LabVIEW 2015 (in safe mode),
  • Uninstalling and reinstalling minimal software using LabVIEW 2015 (in safe mode),
  • Reformatting and reinstalling the software--all and minimal (in safe mode),
  • Updating LabVIEW to 2015 sp1 and repeating the above two steps,
  • Halt on IP failure on and off
  • Rebooting with IP Reset on (also tried No App, and Comms Out...for thorough measure also the two User defined DIPs)
  • All the above without any other additional modules (i.e., just powering the controller and connecting it to the PC)
  • Booting disconnected from the PC (ethernet lights both blink on and blink off in time with the orange status light; power light remains green throughout i.e., doesn't blink on and off as the unit reboots)

I'm out of ideas. What would fail--hardware or low-level software--that could allow the unit to boot into safe mode but force it into an endless reboot cycle?

 

Cheers!

Bill

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Oh, and since NI no longer supports it I opened it and replaced what I'm assuming is the cmos battery. No change--still only boots into safe mode, but only when the DIP switch is on.

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