error-"remote panel exceeds maximum --licenses"

[ArnaudF]

It's just sad to have to buy an extra 400$ licence for a feature that should work out of the box (at least for only one user)...

Perhaps NI should ship their hardware with 2 simultaneous connections in order to fix this bug ???

[lewb]

I agree.

[bob@prolucid]

This discuss seems to have stopped with resolution.  Here's a detailed description of what I am seeing.  It seems like something that the broswer or connection is doing but I hope someone at NI can resolve this.  Even their NI Training images (following the NI exercises have the same issue) have the same problem:

This problem has happened a number of time for me and I am not sure of the cause.  It seems like it may be dependent on the browser and OS.  

The application is an executable building and installed on a cRIO target.  I have web services enabled and have create a web page to replace the index.htm file on the cRIO that will point to the top level VI.  After I reboot the cRIO and try to connect with my browser it does the following:

1. loads page

2. Message saying downloading VI

3. VI flashes on screen in the browser for <1s

4. Get a message the 'Maximum Number of Remote Panel Licenses Exceeded

Even when I close the browser and open it again, or close and open another browser, I get the same problem.  What could be causing this?

I am running windows 7 and see the problem with IE 8.0 and Firefox 3.68.  I have also seen the same problem with the NI Training image (Toronto Location) for the LabVIEW RT course when I was teaching it.  We could not connect to the web panel because of this message.

This problem has happened a number of time for me and I am not sure of the cause.  It seems like it may be dependent on the browser and OS.  
The application is an executable building and installed on a cRIO target.  I have web services enabled and have create a web page to replace the index.htm file on the cRIO that will point to the top level VI.  After I reboot the cRIO and try to connect with my browser it does the following:

1. loads page

2. Message saying downloading VI

3. VI flashes on screen in the browser for <1s

4. Get a message the 'Maximum Number of Remote Panel Licenses Exceeded

Even when I close the browser and open it again, or close and open another browser, I get the same problem.  What could be causing this?
I am running windows 7 and see the problem with IE 8.0 and Firefox 3.68.  I have also seen the same problem with the NI Training image (Toronto Location) for the LabVIEW RT course when I was teaching it.  We could not connect to the web panel because of this message.

[ArnaudF]

Bob, there is no resolution IMO because we still face the bug. But for us rebooting the cRIO is sufficient to work around the problem for a couple of days...

[unite]

dear Lewb

I am having the same problem as every do. how did you transfer the license to the RT target?

I had tried with the license transfer utility but it no giving any result . 

[bob@prolucid]

You should contact NI support to resolve this issue.  There was a known issue with the license on RT targets for LabVIEW 2009  (&SP1??) that could only be fixed with a license file from NI.  They may be able to get you a new license file to resolve the issue.  I am not sure if this is resolved in LabVIEW 2010.

[lewb]

I think Bob's reply is the only solution for you currently.  NI support can give you a work around license file.  I don't think they have fixed the problem in LabView yet.

[unite]

thanks for the responses,

I will ask the IT department for the licenses