When you post something like this, you should enter data into the controls and then go to Operate>Make Current Values Default. As it is, no one knows what command you're sending and whether it has the right syntax. You should also include VISA Configure Serial Port to set baud rate, etc. Make sure these settings match what the instrument is set to. Page L-15 of the manual includes some advice that I always recomend. That's to use the built-in windows terminal emulation program Hyperterminal, before doing any custom programming. Do this first and make sure your cable and com port settings are correct. When you do get that working and get back to LabVIEW, wire the error out of VISA Write to the error in of VISA read and wire your error cluster indicator to the error out of VISA Read. Without doing that, you'll never know if VISA Read is giving you an error.