Agilent 82357B GPIB/USB, problem with distributed application

[ced09]

Hello everybody,

I am develloping a software that is communicating with an instrument with , USB,RS232, Ethernet & GPIB interface

On my devellopment PC, I can communicate with my instrument using a Agilent GPIB-USB 82357B converter, without any problem. (and the other interfaces as weel)

I have deployed the application using the application builder installer on  the target PC. The application is working with USB,RS232 & Ethernet interfaces but I cannot see the GPIB interface in the VISA ressource name control.

I have follow the advise given by NI when using a GPIB USB converter from Agilent (Tulip enabled......)

I have done the following tests on the target PC:

- I have installed MAX, and I can communicate with the VISA test panel using the GPIB-USB converter.

- I have done a small application with the VISA Find ressource included

- If I unplugged the USB/GPIB converter from the instrument, the VISA find ressource function return: GPIB0::INTFC, COM3, COM4,COM7,LPT1

- If I plug the converter to the instrument, the VISA find ressource function return nothing.

- If I launch the VISA interactive control, I have the following error:

unable to find ressource using expression"*?"

error : BFFF003A

Status Name VI_ERROR_INV_SETUP

I am using LabView 8.5 under windows XP.

I have included in the installer

- LabView run-time 8.5

- VISA runtime 4.4

The target PC is under Vista.

Thanks for your help and support.

[Dennis_Knutson]

Not sure why you are posting here on an NI forum since you are using an Agilent controller. It sounds like you need to install the Agilent driver and I imagine you can get them from www.agilent.com though you must have had the driver at one time when you first got the controller.

If you had used an NI controller, then including NI-GPIB would have been simple by including that on the Additional Installers category. On the Advanced page, there is an option to Run Executable After Installation. You might try that.

[ced09]

The agilent drivers are already installed on both devellopement and target PC. Otherwise, I don't think that the VISA Test panel would work.

If it was my choise, I would of course use a NI GPIB/USB converter. Unfortunately, my customer use Agilent converters.

Since GPIB is a standard, I don't understand why using an agilent converter would be a problem.

Thanks for your help.

[Dennis_Knutson]

You're correct about the driver I believe. I missed the mention that the test panel is working. I only have limited experience with Agilent controllers but it sounds like there might be a conflict between NI-VISA and perhaps the version of VISA that came with the controller. Other than uninstalling all GPIB/VISA software and then doing a reinstall, I don't have any other suggestions.

[ced09]

Thanks for your advise, but I have already try to re-install the agilent driver (called Agilent IO library suite 15).

But as it works on my devellopment PC..... and not on the target PC (the version of the drivers and the NI runtime are the sames on both)

I have not included the NI488 in the installer, do you think it is necessary to do it ? (I would like to avoid multiple unnecessary test, because the target PC is at customer side)

[Dennis_Knutson]

You definitely do not want to install the NI-488.2 driver. That would overwrite the Agilent one.

[mehdi.afif]

Hello.

Have you tried to install Agilent IO Libraries Suite 15.1?

Regards.

[ced09 · Accepted solution]

Hello everybody,

For your information, I have solved the problem by desinstalling and reinstalling my software installer on the target PC.

I still don't know where the problem was, but it is working now. (even with the 15.0 agilent driver version)

Thanks anyway for your help.