Communication issues

[Ayers]

Hi,

After a windows reinstallation in my desktop, I have installed labview, Ni 488.2 and other drivers via Ni package manger. However, My GPIB connected device (a SRS 830 lock in amplifier) is not at all detected in "Device manager". Reinstalling Ni 488.2 driver and a rebooting could not solve the problem. 

Also, I am not being able to see the option "Scan for instruments" in the NI MAX.

Your help is highly solicited. 

Thanks!

[ahovhann]

Hi,

The following link may be help solve the problem.
Follow the solution steps and let us know if you have questions.