Explore GPIB V1.0.0.1 does not launch reliably in windows NT V4 SP6

[analog_jock]

I have a pc with windows NT V4.0 service pack6. I installed a PCI-GPIB card and NI-488.2 software. Explore GPIB version1.0.0.1 and Max 2.0.3.6 do not launch porperly most of the time. When I click on them in the directory or as shortcuts, the hard drive grinds for a while then stops and neither program starts up. One time out of 20 tries Explore GPIB launched successfully right after starting up the computer. It ran fine and I could communicate with the instrument I hooked up to the 488 bus.

Both Getting started (V 1.0.0.1) and Troubleshooting (V1.0.0.2) run properly every time they are launched. The GPIB card passes the tests in troubshooting although it takes almost 1 minute to complete the final verification test.

Please help this analog guy who is in way over his head.

Thank you

[Ebele_Obijiofor]

Hello,

Do you happen to have another similar computer that you could try things on just to see if the same thing happens?
Also, what version of NI-488.2 are you using? You need version 1.7 for Windows NT. If that's not what you have, please see the link below for information on how to obtain it:

https://www.ni.com/en/support/downloads/drivers/download.ni-488-2.html

I would suggest uninstalling NI-488.2, and reinstalling version 1.7(even if that's the version you currently have). Make sure you are the administrator on the computer, and that you install the software(NI 488.2) before inserting the PCI-GPIB into the computer. Hope this helps.

Thanks!

[analog_jock]

Hello Ebele,

Thank you for your reply.

I confirm that I have V1.70 which is listed as the only correct version of NI-488.2 for windows NT.

I uninstalled the software, removed the card from my computer, reinstalled the software, reinstalled the card, and finally ran the installation program.

BINGO it works. NI MAX comes up every time and I can interrogate the instrument I have connected to IEEE-488.

One minor issue has come up:

When I shut down windows NT, there is a 2 or so minute delay then I am notified that LWTCPJSOCKWINDYCLASS and NiMax are busy or waiting for my input. After I end each of these tasks, I am again prompted that they are still pending. After a second pass of ending these tasks, the computer will shut down.

Please let me know if you have any suggestions about solving this minor problem.

Sincerely,

ANALOG_JOCK

[Matt_S.]

This may just be a situation where your computer hasn't yet successfully ended those processes yet. If you let the screen just sit there with those warnings up does the machine eventually shut down?

Regards,
Matt S.