GBIP NI Visa driver crashes HP 6200 PC running Windows 7

[msinger]

We are trying to load the GBIP Ni Visa driver onto a new HP 6200 PC running Windows 7, but the system fails upon reboot and must go thru a repair to restart.  The driver comes from Chrysler in order to communicate with their DRBIII tool via the GBIP converter.  I downloaded a newer driver from NI, it loaded successfully, but the Chrysler application does not see the driver.  I tried loading the Chrysler driver over the top of the new driver, but it still is not discovered.  If I remove the new driver, and reinstall the old, the system fails again.  I am hoping for some insight into what may be causing a conflict with the older driver that the Chrysler application seems to require.  Chrysler is of little help with resolving this problem.  The new driver I loaded was the NI488.2 and Visa 5.1.1 driver.  The Chrysler provided application driver seems to load an NI-PAL, NI-488.2, and NIVisa Runtime application and drivers.

[Dennis_Knutson]

It sounds like the runtime required by the custom app may not be compatible with win 7. I suspect the fix is going to have to come from the vendor. This is not NI's problem.

[msinger]

Thanks for your response.  I have been able to get this application to run on a Dell Optiplex 780 running Windows 7.  Therefore, I was thinking this was a hardware conflict, particularly when I was able to load the newer driver without an issue.