The curious mind is never quieted....
The full set-up is a ENET-100 which controls many devices directly and aslo has two fiber-optic extenders attached to it. One of these extenders leads to the 232 converter. We can't be anywhere near the serial device in question. I suppose network -> 232 converters exist, but this is the setup we have.
Older software seemed to work ok, but there was some finagling. After every command was sent, it was followed by "error off", read any data, "error on". Any idea what that is?
Thanks so much for the help.