GPIB-USB-A-->NI488.2 2.0

[hollywood]

Installing a GPIB-USB-A, installs okay and the NI 488.2 2.0 software
installs
okay. The NI488.2
"Add GPIB Hardware" and
"Getting Started Wizard" both find and detect the GPIB-USB-A hardware and
it
passes the tests.

But MAX does not find it or recognize it in the "Devices and Interfaces:
Section of MAX.

Refresh does not find it either.

OS: Windows XP Professinal

This is on a new DELL 8250 computer with 2 USB ports on back and two on
front.
I have it plugged into one of the front USB ports. Could that be a problem?

NI Software : LabVIEW version 6.1
NI Hardware : GPIB/IEEE 488 device GPIB-USB-A
Driver Version : NI 488.2 2.0
OS :Windows XP
CPU :2.4 GHz
RAM :512 MB
Vendor : DELL

[AaronK]

Hi,

Try this: go to Tools >> Install Legacy Driver Support. This seems strange but it should update the installed drivers. If this fails, there are some good suggestins at this thread:

http://exchange.ni.com/servlet/ProcessRequest?RHIVEID=101&RNAME=ViewQuestion&HOID=506500000008000000D8520000&ECategory=LabVIEW.LabVIEW+General

Hope this helps out! Let me know if this works for you.

Best Regards,
Aaron K.
Application Engineer
National Instruments