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Issue with USB-232

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OK - this is probably a fairly simple issue, but it is causing some issues that I am not sure how to resolve.  I am running LV 2013 on a 64-bit Windows 8 machine and I can not seem to get the computer to identify a USB-232 device from NI.  I am running Serial 4.0, VISA 5.4.  When I connect the USB-232 cable, a new entry in MAX under Devices and Interfaces called "NI USB Device Initialization".  I have no idea what this is or if there is something I am supposed to do with this.  Anybody have any thoughts.  All would be welcome.

 

Thanks, Matt

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Have you tried connected a serial device to the USB 232? Are you able to get any functionality? You've got the right drivers installed, so there's nothing strange there. 

Nathan Murphy
NI C Series Modules Product Manager with an expired CLA
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Thanks for the reply Nathan.  Unfortunately, since the USB-232 is not showing up properly, there is no functionality regarding serial devices...

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Does it appear as a com port in windows device manager? If not, then perhaps you should try a repair or reinstall of NI-Serial. If it does appear, you can try a terminal emulation program suchas hyperterminal, putty, etc.

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Unfortunately, no.  It is showing up under NI-Serial USB/Expresscard perf with the heading NI USB Device Initialization.  If this sounds like Greek to you, forgive me... I have never had an issue like this before so I am not really sure what is going on....

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Solution
Accepted by topic author cirrusio

As I said, I'd recomend a reinstall of NI-Serial. I think that is the actual driver that makes it appears as a com port in windows.

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Reinstall seems to have fixed it.  Thanks, Dennis.

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