Just installed DAQmx on Windows 10 and it not recognizing my NI 9211 in my NI USB-9162 carrier. in MAX

[jenelson]

Windows 10 is not recognizing my NI 9211 in my NI USB-9162 carrier.

I am just getting back into this stuff, I have been away from this for the last decade or so I am on a relearning curve, so please assume my product knowledge is a bit dated.

I installed the latest NI-daqmx, version 19.5 in my windows 10 computer today, and have started to try getting my NI measurement hardware running again. I was able to get a driver created and signed for my USB instrument rack, a NI USB-9162.

It now shows in device manager,under NI-VISA Devices, but it is named " Device model name" - this seems wrong.

In max, it's listed as USB0::0x3923::0x719A::NI-VISA-60002::RAW - this seems wrong too.

I can launch a visa test panel (see capture2.jpg attached) - this is also not very informative.

When I load my NI 9211 C Series Temperature Input Module into the USB-9162 slot, I do not see it in MAX, or device manager. It does not launch or install.

Any ideas on how to get the hardware to launch / be recognized?

attached snips are device manager,max,visa test panel respectively

Thanks,

Jim

[psuedonym]

https://www.ni.com/getting-started/set-up-hardware/data-acquisition/usb   may help

[jenelson]

Thanks, but I found that page earlier. 

I followed the instruction for  "Installing USB C Series DAQ Hardware". windows chimes when I plug it in, but the LED never comes on.

It's visible in device manager as "Device model name"

Its visible in MAX as "Unknown  USB0::0x3923::0x719A::NI-VISA-60004::RAW"

[jenelson · Accepted solution]

OK, I was able to get this working last night. 

I completely uninstalled  DAQmx, and deleted the drivers for the 9126 in device manager.

Next, I reinstalled DAQmx, carefully examining the features Installed to be sure I ticked the cDAQ checkbox in the pre-install screen.

I also installed the VC 2015-2019 x64 unified runtime - not sure if this was needed...

My guess is that I missed the compact daq tickbox when I did the first install, so the drivers were not loaded.

-Jim