Lake shore 218 using Agilent USB connection

[anakiniitkgp]

I have a Lake shore 218 temperature sensor which is connected to the computer on the USB port using an Agilent cable. The lake shore supplied software detects the device. 

I have installed the 218 labview plug and play drivers on my system and the LV instrument pallette shows the LSC218 as an option.

However, LV cannot detect the actual sensor.

Any help how to resolve this or is something wrong in my understanding ? 

[ahovhann]

HI,

Do you able to see your device in NI Max and in Windows Device Manager?

It seems that NI VISA driver isn't installed properly.