MAXstoppedserviceerror

[Petrm]

Hello,

I often get an error message MAXStoppedServiceError after starting MAX. I have tried to restart the service NI Configuration Manager, but after restarting this service it stops. The only solution that works is to restart the computer, but mostly I have to restart the computer several times before NI Configuration Manager runs. I have installed all the critical updates, but it did not help.

The same problem I described in http://forums.ni.com/t5/Instrument-Control-GPIB-Serial/Unexpected-Error-in-NI-MAX/m-p/2495118 , but now I don´t get any error message about GPIB.

I use Windows 7 and LabView 2013.

Do you have any ideas?

[ValkoA]

Dear Petrm,

the problem you've described can occur for a few reasons, mst of which can be fixed by Cleaning MAX data and/or Repairing our insallaion. Some firewalls can also stop the servce connection from running properly.

Please consult this KB for troubleshooting steps. If te issue persists, let me know.

Kind regards:

Andras Valko

NIH 

[Petrm]

Hello,

we have NOD32 antivirus version 4.2.76.1, but according to http://digital.ni.com/public.nsf/websearch/6716ED08F6408E20862572CD0080C89B?OpenDocument port 3580 is not in the list. "Automatically detect HTTP communication on other ports" is not present in the settings in this version.

We use Windows 7 firewall as well, could this be the cause of the issue?

Petr

[ValkoA]

Dear Petrm,

there's only one way to know for sure :-). Also, any results from the other troubleshooting steps I suggested?

Regards:

Andrew Valko