No GPIB Interfaces Found

[kvt]

I am trying to install the PCI-GPIB in the PCI slot, but the device manager is not recognizing the new hardware. I installed v2.1 of the NI 488.2 software and when I run the Troubleshooting Wizard, I get the following message:

"No GPIB Interfaces Found": The Troubleshooting Wizard has detected that no GPIB interfaces are configured on your system. Click "Interface Not Listed" for more information on adding a GPIB interface to your system. If the system detected new hardware while the Troubleshooting Wizard ran, click "Retest." "

Neither of these clicks yielded any luck. Our machine runs Windows XP. Please advise!

[MichaelChaney]

Hi kvt,

It sounds like there was a problem with the driver installation.  If the PCI-GPIB was installed in the computer before the NI-488.2 driver was installed, then Windows may not know to associate the NI-488.2 driver with the PCI-GPIB.  Try uninstalling NI-488.2 and remove the PCI-GPIB from the computer.  Then install NI-488.2 without the PCI-GPIB in the computer.  When the driver finnishes installing, it will prompt you to shutdown the computer and install the hardware.  When you reboot the computer with the PCI-GPIB installed, the Getting Started Wizard should automatically run.  You also might want to install the latest version of NI-488.2 which you can download here:

https://www.ni.com/en/support/downloads/drivers/download.ni-488-2.html

If you still can't get the PCI-GPIB to be found, please find the device in the Windows Device Manager and see if it is showing an error.

Message Edited by Michael C on 01-11-2006 12:31 PM