When installing a N.I. RS-485/2 serial card into a system running WinNT 4.0, the following message is obtained through the Event Viewer:
"The hardware locations for COM'X' could not be translated to something the memory management system could understand," where COM'X' is either the 1st or 2nd of the N.I. COM ports.
The memory addresses obtained through the NI Ports panel are cff0 & cfe0, and remain so even after changing the COM port number through this utility.
The card is being installed into an Intel Desktop Board, model D815EEA2 w/o optional hardware installed.
All steps outlined in the troubleshooting sections of both the printed and online manuals have produced no results. When the card was tested on anot
her system running WinNT 4.0, the card was fully functional.
The latest service packs for NT and the newest BIOS update have also been installed with no positive results.
Are there known issues of this type with this motherboard, and what measures must be taken to resolve this problem?