06-28-2018 05:23 PM
I have a new installation of the latest Instrument Manager software but when I click on Configuration Manager and try to edit a driver I am receiving the following message, "Configuration Properties-BioRad QC to edit Driver Properties settings you must be logged in to Windows as a user with administrative privileges." I have elevated several ordinary user's right to local machine administrator equivalent but I am still receiving the same message. Has anyone seen this issue with IM and Bio Rad and is there a known fix? Thanks for any and all suggestions.
06-29-2018 10:24 AM
Hi Reboot,
I'm sorry, but I am not familiar with a product we make called Instrument Manager. A quick google lead me to a company called Data Innovations, so they may be a better try.
In the event I am mislead, please follow up with screenshots of the software error and the name of the product that we make so we can best assist you!
07-06-2018 07:31 AM
Thank you. I have contacted Data Innovations and they are assisting!