Serial ENET "has encountered a problem"

[JasonSmith]

Anna is right in that your version of LabVIEW is not supported, but VISA exposes a standard interface so it probably should work fine. The crash you are seeing is definitely in NI-Serial, so I would recommend moving forward with using the device directly through NI-VISA. If you were to downgrade VISA I would still expect the same problem to occur. When the application crashes, if you click on details does it give you any paths to minidump files that it is generating? If so, this may help us to identify the problem. -Jason S.

[viCam]

Jason,

I am now executing the program running directly through NI-VISA as the instructions lay out, so we'll see if it works. I have not clicked on the details when it crashes, but will make sure and do that next time.

You mention that downgrading VISA would have no effect... If it turns out this current method is unsuccessful, would upgrading LabVIEW fix the problem? If there is no other way around it, I could lobby to get an upgraded version.

Thanks Anna and Jason, your help is much appreciated!

-Cameron

[JasonSmith]

Unfortunately I don't think it has anything to do with LabVIEW or VISA, so upgrading LabVIEW wouldn't help. Let's hope that you don't experience any problems using the current method, as it removes NI-Serial from the loop.

Any debugging information you could provide would be helpful, though, to see if it is a problem that can be remedied. A minidump if available could help, or if you were able to reproduce the problem with a small application which we could use to try to reproduce the problem. Unfortunately we won't have the exact instruments to connect it to, so it would have to be an app that could run independently of your instruments.

-Jason S.

[viCam]

Anna, Jason,

Sorry for the delay but I'd like to thank you. I have been running for weeks now without any problems. I guess running through NI Serial is definitely not the way to go.

Thanks again,

-Cameron