Unable to Install NI-VISA 17.0 Runtime

[Filipee26]

Hello I am a LabVIEW developer and trying to deploy some software I created that utilizes NI-VISA to some other colleagues' PCs, but I've tried 3 different people now within my corporation unable to install the NI-VISA 17.0 Runtime Engine. The first time they run the installer it gets to around 6-8% and freezes and every subsequent time it just stays at 0%. I've contacted my IT department and they've tried to run the installer as administrator and that still doesn't work. I still have a feeling it has something to do with our security software, but I don't know enough to say what might be causing the issue. My IT department doesn't know what to do either. Has anyone else experienced this issue and have a solution or any other ways around needing the NI-VISA runtime engine? These PCs are HP Laptops running Windows 10 Enterprise Version 1709.

[Niki.B]

Hello,

Some steps to try are outlined in the following article (the process would still apply in this case, even though the article is talking about this error for a LabVIEW installation): LabVIEW Installation Stuck at 0%

Other cases of this happening (such as this other forum post: https://forums.ni.com/t5/Instrument-Control-GPIB-Serial/NI-VISA-18-5-17-0-freeze-during-installation...) also reemphasize disabling all firewalls and security measures that may be blocking the installer from running properly.