Why does LabView crash when I run it in parallel with a temp/ RH logging probe?

[Laura Crane]

I am running LabView 6.1 on windows 95. Up till now I have had no problems. However, we recently acquired a Temperature / Humidity probe which plugs into the Com1 port of the computer and logs the data using it's own software. Since then, when the two programs are used together, eventually LabView crashes with the following error message: Failure, 'image.cpp, line 5793.
Can you tell me why this occurs and what the solution is?

[gbush]

Taking a shot at this. It could be because the two programs are trying to access the same type of logging program(excel??). Only one link can be active at a time or they crash. Try running it without saving the data and see if it crashes.

[Jeremy Braden]

Image.cpp errors usually have to do with the video driver. Try updating your video driver to the newest release and/or turning off the hardware accelleration on the video card.

Jeremy