Why is the VME-GPIB P2 pin-out question in the knowledgebase blocked from users.

[texas]

When I check the knowledgebase for information on the VME-GPIB P2 pinout, it use to direct me to the question "What is the GPIB piout on P2 of the VME-GPIB?" Now when I select the question instead of the answer I receive "ERROR. You are not authorized to view this document." National Instruments support is making this user sorry he ever switched from the GPIB-1014 to the VME-GPIB product. At least there was support for the GPIB-1014 product.

[Geneva L.]

Hello,

Yes, this KnowledgeBase was removed since the pinout is not active on the VME-GPIB boards that are shipping. We removed this in response to the discovery that we had provided that information incorrectly.

I believe you may already be working with our sales and support team on other options. We appreciate your feedback and learning the various use cases you have for the VME-GPIB. We will implement that feedback to continuously improve our support for the VME-GPIB. Hopefully, we can work together to get your application up running smoothly, and you will be able to take advantage of the superior design and features of the VME-GPIB over the GPIB-1014.

Again, we apologize for the confusion about the pinouts, and thanks for your feedback and pat
ience.

Regards,
Geneva L.
GPIB/Serial Product Support Engineer
National Instruments