my comouter hangs when i try to expolre devices and interfaces in MAX or open any input or output vi from labview's library

[u of t]

every time i try to access my inteface device i get the blue screen or the computer hangs. this is not an installation probelm since i have been using my gpib device for a while and this seems to have happened out of the blue!

[Kim L]

Hello,

Have you installed another NI software product on your machine? It could be a problem with a new version of NI-VISA or MAX. Keep in mind that LabVIEW installs VISA and MAX and NI-DAQ install MAX. If you suspect something like this, go to the following website and download the newest version of NI-VISA. You must first remove your old version of VISA.

http://digital.ni.com/softlib.nsf/display?ReadForm&view=current&node=132060_US

Other potential causes of Blue Screens are listed in our "Top 10 Support Solutions" on the GPIB webpage (see link below).

http://ni.com/support/gpibsupp.htm

If you continue to have the problem, please contact us through email by going to www.ni.com/ask and selecting "Email an Engineer". This will allow us to fin
d out more specific information about your system and help you better.

Kim L.
Applications Engineer
National Instruments