Instrument Control (GPIB, Serial, VISA, IVI)

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oxford x-lab 3000

I am considering to buy a Lab-X 3000, 
But I still cofused and have several question, hope I can get ansdwer in here..
I understand that these require configuration based on the application.
Are the machines sell already configured? If yes, what are they configured for? Can one change configuration to suit one's needs? If no, do the seller provide a method or instructions for configuration? We are a small lab and I am not experienced with this equipment and want to ensure that I am able to use the equipment I purchase for its intended purpose. We will be testing sunscreen lotion for the presence of Zinc Oxide. Thank you Jayme
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What does this have to do with NI hardware/software?
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