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arduino usb port not recognised

processing.app.SerialNotFoundException: Serial port 'COM17' not found. Did you select the right one from the Tools > Serial Port menu?

          at processing.app.Serial.<init>(Serial.java:191)

          at processing.app.Serial.<init>(Serial.java:77)

          at processing.app.debug.Uploader.flushSerialBuffer(Uploader.java:77)

          at processing.app.debug.AvrdudeUploader.uploadViaBootloader(AvrdudeUploader.java:175)

          at processing.app.debug.AvrdudeUploader.uploadUsingPreferences(AvrdudeUploader.java:67)

          at processing.app.Sketch.upload(Sketch.java:1671)

          at processing.app.Sketch.exportApplet(Sketch.java:1627)

          at processing.app.Sketch.exportApplet(Sketch.java:1599)

          at processing.app.Editor$DefaultExportHandler.run(Editor.java:2380)

          at java.lang.Thread.run(Thread.java:619)

Hello

Please help me

i am having an issue regarding the usb of the arduino. the code is compiling but when

i upload it, i am not able to do so and there is error as shown above

can some1 help me to know why

help

thank u

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