3d picture control troubleshoot

[saqib_zahir]

Hellow world!

I have a minute problem.

On my destop I have labview 2010 32 bit running on windows XP! I can access the examples like bounce ball and 3d bar graph etc and they all work fine"!!!

On my laptop, a 64 bit operating system on windows 7 has installed a 32 bit labview application. Note both are student editions.

Problem is, on my laptop! During easter these examples worked flawlessly and the 3D pictre on the front panel showed the ball bouncing on the bounce ball example found on the labview examples. 

However since yesterday -  I reran these examples and the picture control box is grey -  it is blank!!!]

Why????

I need to know as soon as possible as I am using 3D picture for a project and it is not working on my laptop If bounce ball example works on laptoip, i know my program which I amde that uses 3D picture control willl also work.

Please somebody help me!

Saqib

[Jamie_S.]

Hi Saqib,

Thank you for your post, I understand that the 3D picture control examples provided in LabVIEW 2010 32bit are now blank although they worked correctly previously.

• Have you tried a few of the 3D picture control examples?
• Have you updated your Video Card drivers since Easter?

There could be a compatibility issue between your PC's video configuration and the LabVIEW 3D Picture Control. The 3D Picture Control uses OpenGL (Open Graphics Library) in the background to display 3D models. It seems that your video card supports OpenGL otherwise the 3D Picture Control would not have worked previously, could you try the following:

•  Upgrading the Video Card driver.
•  Ensuring "Hardware Acceleration" is enabled and reviewing all the settings for your video card.

If these steps do not resolve the issue could you please provide information on the model of your laptop and the video card chipset that is installed in the laptop (can be found in device manager).

Please keep me informed with your progress.

Many Thanks