01-22-2019 03:27 PM - edited 01-22-2019 03:29 PM
Hi,
I moved to a new computer running Win7SP1 and reinstalled LV. Now my 7966R is not detected in MAX. Can somebody point me to the right driver? Please take a look at the attached screenshots for the installed software/hardware.
Chassis: PXIe-1075
Interface card(s): 8370/71
LabVIEW versions: 2017,2018
This setup worked in my previous system.
01-22-2019 07:16 PM
did you installer completely the device driver from NI?
Benoit
01-23-2019 02:18 PM - edited 01-23-2019 02:19 PM
Yes I installed the device drivers. It turned out that there were inadequate PCIE resources allocated in the computer BIOS. This is a 2xXeon system without PLX chips on the motherboard. This problem is solved. Gotta say that the NI web based support is a nightmare to navigate. This has got to be the most obtuse way of providing self help support. Why can't you have the drivers directly linked to the product(s)? Seriously, how hard is it to have links that point you to the correct set of drivers? Everything is broken on this website (apart from the forums). Search? Broken. Driver page? Broken, unless you know the exact mystery code words. Downloads? Filled with useless cr@p and you need to go to page 300/700 to find what you are looking for. Try to go to links mentioned in the manual...well...broken again!
How hard is it to do this?
Product X:
Install drivers A,B,C
Install packages D, E
Get manuals from HERE.
The End
How can a company that makes such good and reliable products, with helpful user forums, have such a terrible web service?