Can't format HDD using Desktop PC Utility USB Drive

[gtg811q]

I'm trying to install LabVIEW RT 9.0 on a Kontron ITC-322 cPCI using the Desktop PC Utility USB Drive. The Kontron ITC-322 has a Core 2 Duo and an Intel 3100 chipset which has the IICH and an IMCH and an Intel 82571EB ethernet contorller. The HDD is a flash disk module that connects over USB and appears as a hard drive, not a flash disk.

I'm able to boot from the Desktop PC Utility configured USB Drive but when I go to format drive I get an error saying no SATA/ATA drive found. Since I had a PXI-8108 controller handy, I installed it's SATA drive on the Kontron ITC-322 and booted again from the USB boot disk and tried formating it's drive. ( I didn't care about wiping it). Again I got the same error. I went into the Kontron's BIOS and set the ATA/IDE compatibility mode from Enhanced to Compatible and go a new error. Since LabVIEW RT 9.0 was already on the controller the Kontron attempted to boot it. I got kernel error 146080 and ETS Monitor halted with error 2002.

Finally I just tried booting my SATA drive but it seems that didn't work. I had Linux on the drive and it just booted that. I never could get the GRUB to find the LabVIEW RT partition on the drive so it was never capable of booting it.In fact the only way to boot it was to use the PXI-8108's custom BIOS.

Also, the Kontron's BIOS is an American Megatrends ver.08.00.4

[Tanya_V]

Hi,

Have you looked at this RT PC requirements document? Of your components that I checked, they seemed to be compatible. I'm not sure about your hard drive though.

Did you try this?

"If AHCI, IDE or compatibility/legacy mode isn't available or doesn't work, try RAID to get HDD recognized"

I would also recommend making a "Format Hard Drive Disk" from MAX first. Format the HDD and then try using the boot drive.
Any change when you do this instead?

[gtg811q]

I tried setting the BIOS to use Compatible and Enhanced mode for IDE. There was no setting for RAID. Since I don't have a floppy drive on the controller, and the flash hard drives we want to use can be removed and accessed over USB, I just formatted the disk using windows as FAT32. I still can't get the utility to recogize that I have a drive when I choose format. In addition nothing happens when I choose evaluate system. What are some of the more arcane reasons LabVIEW RT won't work on a certain piece of hardware? I ask because our computer is a cPCI controller.

-Phillip