Can't install LabVIEW Run-Time Engine 6.1 on Windows Terminal Server

[Cyrille_D.]

With my system admin, we tried to install the LabVIEW Run-Time Engine 6.1 on our Windows Terminal Server NT4. And we get an error all the time:
-install using the plugin
-install using LVRTE.exe
-install after rebooting the server
But I remember that we could install the Run-Time Engine 6.0 on another Windows Terminal Server NT4.

Is there any compatibility issues with the new Run-Time Engine 6.1 ??

Thanks for your help

Cyrille

[Zvezdana S.]

Cyrille,
What is the error that you get when trying to install the run-time engine?
Are you installing it from the LabVIEW CD, or did you download it from the web site?
To further troubleshoot this problem, it would be best if you send us an email to support@ni.com and send the above information.
Also, try running the installer from the command prompt window, and use the following syntax:
setup.exe/l*v
This will save the error log to the file you specify. Send us also this file to help us troubleshoot.
Thanks

Zvezdana S.
National Instruments

[Cyrille_D.]

Thank you very much for the tip on the error log.

It appeared that we can run the install only from the console of the Terminal Server computer, but not from a remote client even connected as admin.

Thanks, now it works fine 🙂

Cyrille