Cannot get LabVIEW Add-ons started (LV 2011 Getting Started UI)

[Tropo]

I'm clicking "Find LabVIEW add-ons" in the LV 2011 Getting Started UI, and just see som flickering on the screen, then nothing more happens.

I checked the Windows 7 event log and found this event logged some minutes before I clicked the above:

"LabVIEW information: Error: 404 "Not Found" for "national instruments/labview/ni example finder/1.0/niexamplefinderserver", file "c:/program files/national instruments/shared/ni webserver/www/national instruments/labview/ni example finder/1.0/niexamplefinderserver": Can't access URL"

It probably has nothing to do with my real problem, but I mention it anyway. 

And BTW, both the Find Examples... and Find Instrument Drivers...  links work fine.

[Eden_S]

Hi Sd,

The first check I will ask you to do is confirm that you have NI's "VI Package Manager" installed. This should be found under "C:\Program Files (x86)\JKI\VI Package Manager". If you do not have this you can download here.

If you already have this software installed then it is likely a problem with your firewall. Do you have LabVIEW as an exception?

Thank you,

[Tropo]

Yes, VI Package Manager is installed, and the firewall also has the exception set. 

[Eden_S]

Hi Sd,

Normally this is a problem with firewalls and exceptions, but if you have the exceptions set correctly and it is still not working then the issue is clearly a little deeper.

The VIPM is a product by JKI. They will have the best information on VIPM issues. Please see their website here.

Thank you,